Code of Ethics

These established principles of ethics and professional conduct of the Student and Youth Travel Association (SYTA®) are to guide the members in their relationships with one another and the membership as a whole in its combined efforts to offer quality services to the traveling public. This public depends on travel providers and others in the industry to deal with them fairly and honestly. They expect all travel products to be delivered as advertised, and in a reasonably safe and competent manner. All SYTA members hereby pledge themselves to conduct their business activities and practices in a manner that furthers the ideal of integrity in travel and agree to act in accordance with the following principles of the SYTA Code of Ethics.

Honesty and Integrity
SYTA members shall conduct business in a manner reflecting honesty, honor and integrity.

Truth In Advertising
SYTA members shall be accurate and truthful in representing products and services in all offerings, advertisements and promotions.

Disclosure
SYTA members shall disclose in writing to the contracted party all terms, conditions, inclusions, and policies of the agreed-to services.

Commitment To Satisfaction
SYTA members shall strive to resolve all disputes and concerns between its company and its clients.

Professional Conduct
SYTA members shall conduct their business activities in a professional manner with the general public while maintaining ethical competitive practices.

Compliance With Law
SYTA members shall conduct their business in compliance with all applicable state/province and country laws and regulations.

Pledge of Loyalty
SYTA members agree to pursue and support the objectives of SYTA.

Diversity
SYTA members recognize the importance of diversity and will strive to incorporate, promote and embrace each person’s value and contribution through education, recruitment, and sensitivity.